Ability to successfully fulfill the pre-employment process, including licensing.Maintain discretion in communication to or about customers and player accounts or circumstances.Coordinate guest visits including hotel trips, meals, and events, and assist guests with questions and special requests to ensure coordination of guest needs to provide for their maximum convenience and comfort.Clearly communicates programs/services to necessary people, seeks their support, and keeps them informed of changes that may impact the business.Handles difficult guests and situations in a calm, professional, and prudent manner.Answers all phone calls and responds in a timely manner.Works all scheduled assignments on the floor: High Limit Rooms, Player’s Club, Slot Floor, Pits.

Inputs reservations for special events, promotions, and other Casino Marketing requests.Identifies mid-level and high-worth patrons on the casino floor and makes the introduction.Handles customer requests and service issues on the casino floor.Assists at all on-property and off-property marketing events, promotions, and special events as necessary.Assist the Promotions and Events department with related duties when needed.Overseeing entry into the lounge by qualified players and their guests.Responsible for manning the podium at the VIP Lounge.

River casino jobs salary